Support & Technical Help

If you have any problems with any of our products or Installation please make sure you have read the instruction manual and followed the manufacturers instructions thoroughly.

If you are still having problems, to speed up your inquiry, please make sure you have the Delivery note or our Invoice number and the model number of the equipment before you call our numbers below.

For Audio, Video or Access Control 020 8649 9757

For All other equipment please call 01952 504050

Although SCT strive for the best customer care, sometimes things happen that we need to know about. If you do have a complaint you would like to make, please click here to send an email to our Customer Services at cs@sctltd.co.uk


1. Returns Form for Croydon (Door Entry & Rear Vision)

2. Returns Form for Telford (All CCTV DVRs Cameras etc)

3. IP camera compatibility with Avermedia DVR

4. AverMedia FAQ & Downloads

5. Amplyvox Digital Audio & Video Wiring diagram

6. Amplyvox Video door entry Wiring diagram

7. Quick Guide to Avermedia EB1304 Mpeg4

8. Quick Guide to EB1504 MPeg 4 series

9. Quick Guide to Installation of DVR CCTV systems

10. Quick Guide to Solidex DVR with CD Series

11. Quick Guide to Solidex DVR04 USB Back up

12. How to connect Avermedia Stand Alone DVR to a network

13. Trade Account Application Form

14. Lease Purchase Application Form

Customer Comments

To whom it may concern, I recently installed a 4 camera security system purchace from yourselves for a Mr Barry Cxxxxx, 1 Dxxxxxxxre Road, Dxxxxxxxn and if you don't mind me saying so, you make all the other stuff that can be purchaced from places like B&Q look and perform like very expensive rubbish. Please keep up the good work, thankyou.

Sent: 04 March 2010 14:53
To: manager@sctltd.co.uk
Subject: Service
Thank you.
I ordered a system from you yesterday at about 4:00 (Bret took the order). He thought I may have to wait until Monday for the cameras to come in. The whole lot arrived today before lunch. That's got to be the best delivery service I have had for years.
Thanks again

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