All Credit & Debit card transactions are handled by HSBC secure ePayments with SSL 128 bit encryption. They are only decrypted after they reach the HSBC computer and are not held in clear text on any web site.
Paypal payments are handled securely by Paypal Direct.
Trade Account Customers - Payment is due no later than the end of month following the month of invoice without any deductions, withholding or set offs.
Free Delivery, if offered is for purchases of over £199.95 plus VAT for UK Delivery only, and at our web site Prices. Offers valid until further notice and can be withdrawn without any notice.
Price Promise applies to all items in stock. We must have documentary Proof that our competitors have stock of the items, that the goods are genuine UK stocks, supplied from UK, are not Liquidated, are New and Guaranteed like for like. This Price Promise does not apply to Trade Customers or Trade prices.
SCT - Security Consultancy & Technical
a company owned by Everfocus Electronics Ltd
Unit 12 Spitfire Business Park Hawker Road Croydon Surrey CR0 4WD United Kingdom
Phone: 020 8649 9757 Fax: 020 8649 9907 Email: firstname.lastname@example.org
VAT GB 778 2473 85 Company registered in England 03165925
BS5750 ISO EN9002 approved. Office of Fair Trading Licence 554651
HSBC Bank Dartford Kent DA1 1DG UK
Extra Promotional Discounts: Please call 0845 430 9999
M & S Vouchers stopped on 01/03/2011
|Making A Purchase could not be easier, just browse our website and click on the items that you wish to buy and put them into the shopping Trolley. After you have finished your selection, click on "CHECK OUT" and you will be asked for your address and payment method details that we need to be able to complete the order.|
If you would prefer to talk to us directly please phone 0845 430 8888 or 0845 430 9999 and place the order with our Sales Department
We accept all credit card and debit cards. If you are shopping from outside of UK, place your order and your credit card company will convert the transaction to your own currency.
|Shipping And Handling Next day delivery to UK mainland is £9.95. NI, Eire & Europe, CI, IOM North Scotland £39.95. Early morning and timed deliveries are available at extra cost. Pls inquire about other countries.|
Free Delivery, if offered is for purchases of over £199.95 plus VAT for UK Delivery only, and at our web site Prices. Offers valid until further notice and and will be withdrawn without any notice.
|Delivery Schedule We will normally send your order to you for next business day delivery providing we receive the order before 3.00pm and subject to all items in stock. UK customers should normally receive them within 24-48 hours afer dispatch, Ireland 24-72 hours and European customers in 4 days. International orders vary according to shipping & couriers are generally received in under 5 days.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union 20% VAT is added. If you are in EU and have a valid VAT number, we do not charge VAT. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .|
|Credit Card Security for your and our peace of mind credit card transactions are handled by HSBC secure ePayments. All credit card numbers are encrypted in the software when the order is placed using advanced 128 bit encryption. They are only decrypted after they reach the HSBC computer and are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. All of our products come with a minimum of 12 month return to base no quibble repair or replace guarantee. Some equipment is guaranteed for upto 3 years. 2 year warranty is offered on some DVRs provided they are bought with a Hard Drive fitted by our technical staff, Warranties exclude Video Heads, Monitor Tubes & CCD sensors, batteries & bulbs damaged by normal wear & tear and mishandling or any damage. |
If you believe an item is faulty please phone our Technical help line on 0208 649 9757 first as most technical problems can be sorted out over the phone, If we advise you to make a return a Returns Authorisation Number will be issued, this must be clearly marked on your returned goods, a copy of your invoice must also be sent with the goods, any goods returned without an authorisation number or copy invoice will not be accepted or acknowledged. You can also download a Returns Form RMA from our page 'contact us' and then phone to obtain a Returns Number. The cost of & safe return of the goods to us is your responsibility, for your security we advise courier or signed delivery to us.
|Contacting us If you need to contact us, please email us on raj [at] sctltd [dot] co [dot] uk, alternatively, you can call on 020 8649 9757 (International +44 020 8649 9757) or fax us on 020 8649 9907 or write to us at Unit 12 Spitfire Business Park Hawker Road Croydon Surrey CR0 4WD United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy In accordance with the Consumer Protection (Distance Selling) Regulations 2000, you are entitled to a 7 day cooling off period that starts the day after you receive the goods. If you would like to make a return, please call us for instructions to obtain a Returns form and a Returns Authorisation Number. The form must be clearly filled and the Returns number marked on your returned goods, a copy of your invoice must also be sent with the goods. Any goods returned without an authorisation number or copy invoice will not be accepted. |
We accept the return of items only if they are unopened, in their original condition, unused and in their original packaging. If you return the goods as detailed we will issue a refund for the goods, excluding delivery charges
The buyer will be responsible for ensuring that all returns are delivered to Everfocus Electronics Ltd Unit 12 Spitfire Business Park, Hawker Road, Croydon CR0 4WD and for providing proof of delivery of any such return, the cost of such returns is not covered by the Product warranty.
30 day Exchange Service: As part of our commitment to customer service we offer a 30 day Exchange Service, if you would like to exchange any goods bought, providing the goods are returned in their original packaging and condition, and with a copy of your invoice, we will issue you with a credit note which can be used towards any other purchases and is valid for 12 months from date of issue.
Please note the following items are not included in this offer, delivery charges, special offer/order items, software, covert cameras, DVR,s and VCR's used for more than 2 hours. Any products returned after 7 days (but within 30 days) will be subject to a 10 to 30% (depending on age/condition) restocking charge and will only be accepted at Everfocus Electronics Ltd 's discretion and with prior written agreement.
IP Cameras and DVR with Network
Everfocus Electronics Ltd are not responsible for networking any DVR as it involves third party equipment. If buying a DVR with networking please make sure you have a qualified IT person to network the DVR. No refunds can be made for the failure to network and we will not accept any DVR back due to this.
In addition our standard Terms & Conditions apply to all sales, available upon request. Products, Prices, specifications, Terms & Conditions are subject to change, please check latest details when ordering. Your statutory rights are not affected.
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